NDIS

We are always happy to help our NDIS customers and have several options for ordering though our website. 

Please ensure that you list the participants full name and NDIS number in the notes section on the CART page so this is reflected on the invoice.

Option 1: Self Managed

Pay upfront and claim reimbursement. Choose your products and pay as usual. We will provide you with a NDIS approved receipt of purchase so you can reimburse it through the NDIS portal

Generate invoice and pay once your reimbursement has come through. Choose your products. Select the 'NDIS' option as your payment option at checkout. We will send you an invoice so that you can then seek reimbursement from the NDIS. Once payment has been received we will ship your order. 

Option 2: Plan Managed

Choose your products. Select the 'NDIS' payment option at checkout. We’ll send you an invoice for you to forward on to your plan manager. Once payment has been received, we will fulfil order. Alternatively, pay upfront and take the receipt to your plan manager for reimbursement.

PLEASE NOTE: We can only hold orders for up to 2 weeks. If payment is not received in this time we will have to cancel the order.

Please email us if you have any questions or we can help in any way.